FAQSPYO PUMPKINS IN HOO, ROCHESTER, KENT
are you open?
The 2020 Season
We are planning to open in October 2020. COVID19 has created an uncertainty that we are having to adjust to. We hope to open for similar dates to previous years but the format will be different to allow for social distancing and a safe environment. There will be a need to pre book your visit in order for us to control numbers and the flow of people. More details on the Home page.
What time do you open?
There will be a morning session from 9am and an afternoon session from 1pm. Please do not arrive early as it is not safe to stop on the main road.
What time do you close?
We close the Farm Gates Entrance at 11am for the morning session and 3pm for the afternoon session. The pumpkin field entrance will be closed at 12pm to 1pm between the morning and afternoon session and at 4pm.
Do I need to Book to visit?
YES! COVID 19 has meant that we will need to operate a booking system. Booking a ticket for your family car (of 6 people as per 14/09/2020) will ensure that you have a sanitised wheelbarrow and that we can control the number of visitors we have at any one time. Booking will be free and can only be done through Eventbrite, link on our home page. If you have any special requirements such as disabled parking or assistance dog then please do send an email so we can let the correct people know.
There is a maximum allowance of one ticket per car booking. Please do not book multiple bookings. We do check bookings and should we believe a multiple booking has been made over a number of days we reserve the right to cancel any ticket. We also reserve the right to ammend, change or cancel any booking or day without prior notification without needing to provide a reason.
How much do the pumpkins cost?
NEW this year. We have decided to change the way we price the pumpkins in the interest of health and safety. We are charging one set price per wheelbarrow of £20. This is the only option this year we are not selling pumpkins individually. We will provide a wheelbarrow and you can fill it up with pumpkins and squash. We would ask that you take no more than 15, no more than 5 of each variety and you must be able to push your wheelbarrow unaided through the pumpkin checkout. Wheelbarrows cannot be adapted to increase their capacity. Maize and Coloured corn will count towards your 15 individual items.
Do you have car parking?
Yes we have ample car parking within the farm on grass fields. The car park will be clearly marked from the road. There is no need to park on the road side. Please follow the instructions from the car parking marshalls. Please be patient while we try to get you parked. We operate a one way system so when leaving the car park please again follow the marshals to the exit and drive carefully and slowly as there are very excited children (and adults!!) running around. There will be disabled parking available please ask the car park marshals when you arrive.
How does it work?
Follow the pumpkin signs from Four Elms roundabout A228 to Beluncle Farm, Hoo. Enter the farm from the main road, if you have a ticket go directly to the Check in tent, please have your QR code ready to be scanned (this will be at the bottom of your email from Eventbrite). If you do not have a ticket you will be asked to leave the farm via the first track to the farmyard and exit if we have any spaces you will be informed but you still need to book.
You will be directed to the car park and when getting out of your car please ensure you keep your distance from other visitors. Walk down to the field entrance, sanitise your hands and collect your wheelbarrow in your group of maximum 6 people including children, (less if Government Advice requires). Cross the bridge and pay your £20 cash or card accepted. Enter the field with your wheelbarrow, take photos, make memories and collect your pumpkins and squash. When you have finished come to the exit check out and over the bridge. All wheelbarrows must not be overloaded, must be pushable and cannot have pumpkins falling off or being held. Wheelbarrows cannot be adapted to increase their capacity.
We will be operating 2 sessions each day. Session 1 will be 9am to 12pm and session 2 will be 1pm to 4pm. Tickets can be booked for arrival times, half hourly between 9am -11am and 1pm – 3pm but you do not need to leave until the field closes at 12pm or 4pm respectively.
Can I take photographs?
Yes of course you can take photographs of your family and friends at PYO Pumpkins. We do not allow drones. Please be conscious of the people around you when taking photographs and have a look at our Photography policy. If you are a professional photographer then we do charge a small site fee as detailed in our photography policy and would welcome you to get in touch prior to your visit.
Do I need to cut the pumpkins off their vines?
No, the pumpkins will already be cut off their vines. You must NOT bring any secateurs, pen knives, knives, scissors or sharp blades. You will be asked to put these in your car if found, or surrender to staff, until your departure.
Do you have a toilet?
Yes, there will be portaloos in the field including one disabled one.
Is it a farm shop?
We are a farm that sells our pumpkin and squash crop from the field. We have some facilities such as toilets, snack bar and a shop selling carving and decorating items for pumpkins.
Do you have food and drink for sale?
Yes we have a snack shop selling cold drinks, chocolate, sweets and crisps.
Can I bring my dog?
NO, We are sorry but dogs, even on leads, are not allowed in the field or farm yard, except assistance dogs. This is for health and safety and hygiene reasons as many people eat the pumpkins. If you have an assistance dog please contact us before you visit so that we can inform our staff.
I am having a party or wedding, can you supply pumpkins?
Yes we can supply pumpkins for your event. Please email email@example.com to discuss this further as we can arrange collection at a different time.
Do you take credit/debit cards?
Yes we take Mastercard and Visa debit or credit. We do not take American Express . We will not accept £50 notes or cheques.
Are there lots of pumpkins left?
We have planted thousands of pumpkins. Our Facebook, Instagram and Twitter pages will be updated regularly from the field with all the latest pumpkin information. Our website is also updated using the Facebook ‘live’ feed on our home page. Please check social media prior to leaving home.
Do I need to bring bags to put my pumpkins in?
Yes please bring bags. Reusable supermarket bags, ikea type bags or strong recycling bags are excellent for carrying your pumpkins to the car and keeping your car clean. Black bin bags are not strong enough to carry many heavy pumpkins.
Will I get muddy?
If it is dry, it is unlikely. If it has rained there is a strong possibility you will get muddy. The pumpkins are in a field and so may be muddy as well. We do not have running water in the field so advise you bring something to clean hands and bags to put dirty shoes/boots in.
What should I wear?
You will be in a field which can be muddy. We recommend wearing clothes suitable for outside and appropriate footwear such as wellies or outside boots. You may want to wear gloves as the stalks can be prickly especially for young hands. Wrap up warm as it can be windy, wet and cold in the field.
Is Pumpkin Picking Suitable for everyone?
We would like to think everyone is welcome at PYO Pumpkins. If you need any specific information or have any special requirements we will endeavour to help you.
If I feel unwell should I still come?
If you are feeling unwell please do not come to the farm. We would ask you and your family to stay aware if you are displaying any symptoms of COVID 19 (Coronavirus) such as a new persistent cough, high temperature, loss or change to your sense of smell or taste.
Can I bring a pushchair or wheelchair?
Yes you can bring a pushchair or wheelchair however the pumpkin field can be muddy (if it has been raining) and the ground is uneven. The car park, entrance and area with the marquees is all grass. There are also grass strips amongst the rows of pumpkins making access possible to the furthest points. There is disabled parking available, please ask the car park marshal. Please contact us before you visit if you have a specific query.